Stay Safe This Season: Protect Yourself from Scams and Fraud

As the holiday season approaches, it's a time for giving, connecting, and unfortunately, a time when scammers ramp up their efforts. We’ve seen a rise in fraud attempts targeting individuals through texts, calls, and emails.

At U.S. Eagle, your security is our priority. We want to remind you of a few key things to help you stay safe and protect your personal information.

We Will Never Contact You and:

• Ask for your online banking credentials.
• Request personal information via text, email, or phone.
• Ask you to transfer funds to “secure” accounts.

If you receive any communication that seems suspicious, don’t engage, call us directly at 888-342-8766.

Common Scams to Watch For

Smishing
Scammers send fake texts pretending to be from banks, delivery services, or government agencies. These messages often include links that lead to malware or phishing sites.

Phishing
Emails that look legitimate but are designed to steal your login credentials or personal info. They may include fake invoices, account alerts, or charity requests.

Vishing
Fraudulent phone calls where scammers impersonate trusted organizations. Some even spoof local numbers or law enforcement to sound convincing.

Fake Government Letters
Scammers have recently mailed fraudulent letters claiming to be from the New Mexico Taxation and Revenue Department, threatening property seizure unless payment is made.

Red Flags to Watch For

• Urgency: “Act now or lose access!” is a classic scam tactic.
• Emotion: Scammers often use fear or compassion to manipulate you.
• Blurry logos or odd formatting: These are signs of fake emails or texts.
• Spelling errors: Legitimate organizations proofread their communications.
• Suspicious links: Hover over links to preview the URL before clicking.

How to Protect Yourself

• Hang up if someone calls claiming to be from U.S. Eagle and asks for personal info.
• Don’t say “Yes” if a caller asks, “Can you hear me?”—they may be recording your voice.
• Delete suspicious texts or emails—especially those with links or urgent requests.
• Verify before sending money—especially via M2M transfers or payment apps.

How to Report

If you suspect fraud, call us at 888-342-8766. To Report Fraud to the Federal Trade Commission

Call 877-382-4357 (9:00 AM - 8:00 PM, ET) or report online at ReportFraud.ftc.gov

Let’s stay safe together this season.